Beyond Tech Training: Expanding Your Role & Influence in Your Firm
The legal industry is evolving—are you? As technology trainers, our expertise extends far beyond software. This is your chance to explore how your skills can position you for broader impact in attorney development, HR, knowledge management, and beyond.
Join us to:
- Discover how firms are redefining training roles—integrating tech, professional development, and HR.
- Learn where your strengths can take you and how to future-proof your career.
- Hear from industry experts who’ve successfully expanded their roles and made the case for change.
- Get inspired to take charge of your career trajectory in a shifting legal landscape.
Our skills add value to our firms. Let's explore our options together!
Moderator
Jeffrey Casper - Manager of Learning & User Experience - Selendy Gay PLLC.
With over 25 years' experience leading change in major NY law firms and investment banks, Jeff has engaged in all aspects of learning and change management, both in-house and as a contractor. He is a Prosci Certified Change Practitioner, and specializes in a holistic, collaborative approach to information sharing and change management.
An expert communicator, Jeff combines technical acumen, professional theater experience, and highly developed interpersonal skills to create positive learning experiences that stick. Along the way, he served for (too) many years as Training Coordinator at Kirkland & Ellis, helped lead Clifford Chance’s year-long Covid migration from SharePoint to iManage Work, partnered with Sherry Kappel for an experiential presentation on change at ILTACON, and has helped many small NY law firms increase their IT mastery and efficiency through his own consulting business, New Vista Consulting.
When not managing somebody’s learning, Jeff can be caught tap dancing in elevators, swimming with the family, walking his fluffernutter dog, and taking way too many close-ups of flowers.
Panelists
Danette Shaifer - Founder and Chief Empowerment Officer at Florishion Consulting & Coaching, LLC.
Danette Shaifer is Founder and Chief Empowerment Officer at Florishion Consulting & Coaching, LLC where she helps people managers enjoy their jobs again.
Through her 2+ decades of working in and with law firms, Danette has carved out a path of her own when it comes to her career. Starting out as a Help Desk newbie at a small Florida based firm to writing her last three job descriptions at a global firm, she has stories and strategies to share.
You can connect with Danette on LinkedIn.
Dawn Bolston - Technology Training Supervisor - Latham & Watkins LLP
Dawn Bolston is the Technology Training Supervisor at Latham & Watkins LLP. She holds a degree in Human Resource Management with a minor in Information Systems from Pace University and earned a Master of Science in Instructional Design and Technology from Purdue University Global in 2023.
With over 25 years of experience as a Technology Trainer, Dawn began her career as a Training Consultant at Productivity Point International (PPI) before moving into the legal technology sector. Before joining Latham & Watkins, she worked at Fried, Frank, Harris, Shriver & Jacobson LLP, Stroock & Stroock & Lavan LLP, and Graubard, Mollen & Miller LLP.
Dawn currently serves on the PLTG Board of Directors as Co-Vice President of Membership. She is a former two-term PLTG President (2004 and 2016) and has also held roles as Co-Vice President/Secretary, as well as serving on the Programs and Events and Bylaws committees.
Daryl Fitzpatrick - Head of Business Development & Innovation - Intellek
Daryl Fitzpatrick is the Head of Business Development & Innovation at Intellek: The Learning Technology Company Committed to Legal.
During his tenure at Intellek, Daryl has helped a vast number of firms transform their training capability through the adoption of powerful learning technology, and the introduction of formal training process. Understanding that the everchanging demands of legal technology puts real pressure on trainers, Daryl is always on hand to offer advice and solutions to overcome business hurdles presented by change.
With a desire to help firms gain competitive advantage through staff development, Daryl takes a partnership approach to help trainers best position training to leadership and showcase relevant ROI to extend their reach within the firm.
Roseann Wingate - Director of Training - GRSS, Epiq Systems
Roseann Wingate, as Director of Training, GRSS at Epiq, leverages her extensive legal background in IT training, support, and document processing. Her diverse experience spans management and production roles, equipping her with a wide-ranging skill set. At Epiq, where she has been for nearly a decade, Roseann is responsible for developing and designing IT training programs for dedicated document services teams and administrative support staff. She employs a comprehensive training strategy that includes online modules, as well as live and remote sessions, catering to both newcomers and seasoned professionals in the industry. Roseann plays a key role in collaborating with clients, team leaders, and staff to create training initiatives that enhance service efficiency while reducing costs.
Before joining Epiq, Roseann served as the US IT Service Delivery Manager and Trainer at Freshfields Bruckhaus Deringer US LLP. Additionally, she oversaw White & Case’s outsourced Word Processing Department and significantly contributed to Orrick Herrington & Sutcliffe’s initial transition of its word processing operations to Wheeling, West Virginia. Her role has taken her throughout the United States and around the world to conduct training sessions and offer support.
Consuelo Rockliff-Stein - Legal Technology Trainer - Cole Schotz P.C.
With previous training positions at Proskauer, Latham, Jones Day, and more,
as a solo trainer, Consuelo is responsible for software testing, documentation, eLearning development, curriculum development, and training strategy and delivery. She is happy to be working for a firm that is always looking for new, better, and more accessible technology.
