The Tik Tok generation won’t sit still for training, so how do we modernize and deliver? This session will give hands-on experience in breaking down what might have been a six-page printed instruction into smaller deliverables. Three examples follow:
1) Develop steps you can send in an email or describe in a short phone message
2) Curate content which is better suited for a brief video or a one-page printed instruction
3) Create training that belongs in a ten-minute virtual class.
Topics are provided and breakout groups discuss the appropriate method and why. The groups then share their analysis and ideas.
Social Time 9:00 – 9:30 am