The Tik Tok generation won’t sit still for training, so how do we modernize and deliver?  This session will give hands-on experience in breaking down what might have been an hour-long class, a series of emails and a six-page printed instruction into much smaller deliverables. Four examples follow:

1) Send steps in an email

2) Describe steps in a short phone message

3) Present content in a brief video 

4) Create a one-page printed instruction 

Topics are provided and breakout groups discuss the appropriate methods and why they choose them. The groups then share their analysis and ideas. 

Social Time 9:00 – 9:30 am 

HOSTS:

Mischa Kischkum is the Information Services’ Learning Management System Administrator & Technology Training Coordinator at WilmerHale LLP, which is a full-service law firm with over 1,000 lawyers in 13 offices in the U.S., Europe, and Asia.  Mischa’s position in I.S. places him closely with HR and Legal & Professional Development, developing training programs for Staff and Attorneys alike.  Published in ILTA’s quarterly magazine Peer to Peer, Mischa’s feature article about his work with the Paraprofessional Department was called “Mastering Management – Streamlining New Hire and Content Delivery”.  A repeat speaker for the New York City branch of the National Association for Legal Support Professionals (NALS – formerly the National Association of Legal Secretaries), he has also taught privately (acting, music theory, voice and piano) and taught college level theatre games at Shenandoah Conservatory.  

Dan Earley has worked in the technology field since 1995. He began working with a start-up company and a consulting firm. His 25+ year legal technology and education experience began with Morrison & Foerster in 1998 and he has been with Paul Hastings since 2006. Amongst many roles, he has always been a liaison between the technology and the business. Currently, he consults internally and is a content creator in his role as a Digital Learning Specialist.

Dan has helped to edit e-learning technology books and is passionate about helping others to understand how technology can assist them in their daily lives and support the business.