2024 March Meeting: Law Firm Technology Communications

Join us for an insightful panel discussion on the evolving landscape of law firm communication in the digital age. Our panel of experts will explore how technology is transforming the way legal technology professionals communicate. Gain valuable insights into the latest trends, challenges, and best practices shaping communication strategies within law firms today.

Topics to be Covered:

• Leveraging Digital Platforms: Discover how digital communication platforms can speed, ease, and super-charge the work of your communications team.
• Enhancing Client Engagement: Learn strategies for creating communication campaigns that inspire action, foster stronger relationships with your audiences, and deliver exceptional client experiences.
• Overcoming Communication Barriers: Get a “heads up” on common challenges that arise when implementing communication solutions, and strategies for overcoming them.
• Future Trends: Gain insights into emerging technologies and trends that are poised to shape the future of communication in the legal industry.

This panel discussion offers a valuable opportunity to stay informed, receive practical insights, and network with industry peers. We look forward to seeing you there!

Moderator - 

Karen Kucinski is the Manager of IT Training at Wachtell, Lipton, Rosen & Katz.

Karen and her team provide innovative ways to help staff and attorneys use the latest technology. Prior to working at Wachtell, Karen worked as a Technical Trainer at various law firms and investment banks in New York City. A native of Buffalo, New York, Karen currently resides in Fairfield, Connecticut where she enjoys bookbinding, photography, and gardening.

Panelists -

Nicki Kastellorizios-Lee is the IT Communications Manager at Perkins Coie.

Nicki is a digital ethics enthusiast and seasoned technology professional with more than 20 years’ experience in the legal field, specifically technical writing, business systems analysis, and training. After a brief period in the banking industry, she returned to legal where she currently manages IT Communications at Perkins Coie, LLP to “keep IT human,” working closely across teams to execute meaningful messaging campaigns that help deliver IT/business goals and cultivate innovation and growth mindsets. Nicki is also a proud DePaul University alumna (“Double Demon”) with a Master’s Degree in Information Systems and a Bachelor’s in Political Science and Philosophy.

Nicki loves solving problems, crunching numbers, and pushing the limits on what we think we understand about the modern reader. Writing and delivering thoughtful, eye-catching communications that reflect the modern era — and respect the time and attention of the modern reader — remind her to keep communications creative, concise, and read-worthy when new information and change is constant. The Digital Transformation is more about people and a societal change than any one technology or new tool – so let’s keep things human, and make it a little fun, too.

Connect with me! If you’re unsure how to pronounce my name, I’ve got you covered.

Carolyn Humpherys is a Learning and Change Management Consultant at Traveling Coaches.

Carolyn is a versatile professional specializing in Communications, Learning, and Change Management consulting for Traveling Coaches. She collaborates closely with clients to craft communications and learning strategies for a wide range of adoption initiatives. Her focus is on building solutions that address business challenges. With a degree in organizational communications and graphic design, and certifications in Prosci® Change Management, Kirkpatrick Four Levels® of Evaluation, and ATD Human Performance, Carolyn expertly weaves proven theories, models and methodologies to foster change and transformation for her clients.

Phil Pelletier is the Technology Training Manager at WilmerHale.

Phil Pelletier is the Technology Training Manager at WilmerHale. In addition to managing a diverse international team of superstars, he plays a key role in firmwide communication and change management for technology initiatives. Phil has dedicated his entire career to learning and development. Prior to his nineteen years at WilmerHale, he taught English in Japan, developed innovative computer assisted language learning programs for an international corporation, and worked in a non-profit public school reform model.

Madeline Conrad is the IT Service Delivery Manager at Akin Gump.

Madeline Conrad is the IT Service Delivery Manager at Akin, with over 6 years of experience in a role dedicated to crafting effective and engaging internal-facing communications aimed at improving the awareness and adoption of IT-related changes. Starting her IT journey within Akin’s internal Tier 2 support team, she recognized that creating a well-informed environment empowers both our users and the people supporting them. By supplying her peers with easy-to-read and proactive communications, it equips them with the tools they need for success, and she is motivated to share the tips she’s learned overtime so that others can achieve the same positive results.

Social Time 9:00am - 9:30am